No video, no refund policy is illegal

Dear PAO, I am a toy collector who recently bought a collectible item from an online mall. Upon receipt, the item’s packaging was visibly damaged. For toy collectors, the box is an integral part of the package, and we expect it in “mint” or perfect condition. Consequently, I took a photo of the damaged item, […]

The constitutional guarantee against imprisonment for debt

Dear PAO, Last year, my father obtained a personal loan amounting to Three Hundred Thousand Pesos (P300,000.00) from a known loan shark. Because he was unexpectedly laid off from work, he was unable to pay the loan when it fell due. Yesterday, two (2) individuals who introduced themselves as law enforcement officers went to our […]

Designation as manager not enough to be considered managerial employee

Dear PAO, I have a question regarding my employment as a sales manager in our company. I wanted to join a labor organization in our workplace, but our Human Resource (HR) Department told me that I am ineligible to join because I am considered a managerial employee. Because of this, I checked the Labor Code […]

Compulsory insurance coverage for agency-hired OFWs

Dear PAO, My father was formerly hired as a construction worker by ABC Corp., a foreign company in Saudi Arabia, through its local partner agency, Goodie Manpower Agency. He was employed for a contract period of 24 months from July 2023 until July 2025 with a monthly salary of 2,500 SAR. However, in the course […]