Remedy against deceptive sales act or practices

Dear PAO, I ordered a storage cabinet from a local shop through an online shopping platform. The product description indicated that the item was made from engineered wood, and its picture suggested that it was made entirely out of wooden materials. However, when the item arrived, I was surprised to learn that it was mainly […]

Prohibited use of government vehicles

Dear PAO, I often see my neighbor and her children being fetched by a government vehicle from her house. I also learned that my neighbor’s partner works for the government and holds a very high position. Is there any violation committed by the public officer? If so, to whom should this be reported? Allegra Dear […]

Difference between holiday pay and holiday premium

Dear PAO, I am working with a BPO company as a voice agent. Last June 12, I saw from my payslip that I received a day less from my salary. When I asked my team leader, he said that the deduction was because I did not report to work on July 12. Was he correct? […]